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Oregon Food Handlers Card!


Our Frequently Asked Questions are organized in the following three categories: General and Food Handler Certification.

General Questions

What are the system requirements for this site?

  • Required plugins:
  • Adobe Flash Player
  • Adobe Reader
  • Operating System:
  • Windows 7, 8, 8.1, 10. Macintosh OS X v10.x, Linux
  • Web Browser:
  • Mozilla Firefox, Safari and Chrome – Javascript enabled
  • Screen resolution:
  • 1024 x 768
  • Flash Player Version:
  • 9 or greater

Why can’t I view the courses on my mobile device?

Our courses are built in Flash. Unfortunately, Flash applications are not viewable on mobile devices. You are able to register on your mobile device, but you will need to login using a desktop computer with Flash installed in order to view any of our courses.

How long does it take to complete the process?

To complete the Food Handler Card process should take about an hour. To complete the Alcohol Server Course should take about an hour and a half.

Food Handler Certification

What is the process for getting a Food Handler Card online?

Getting your approved Oregon Food Handler Card is quick and easy:

  • Register and purchase the Food Handler course
  • Take the course and pass the test.
  • Print your Food Handler Card.

What if I don’t pass the test the first time I take it?

If you take the test and don’t pass, you can return to the course to view the training course again, or you can return directly to the test and retake it. You are able to log in and retake the course and the test multiple times in order to reach a passing score and earn your Food Handler Card.

I can’t print my Food Handler Card.

Have you taken the course and passed the test?

If no, complete the course and pass the test in order to earn and gain access to your Food Handler Card. If you’re unsure, look at your account. When logged in, click My Account in the left sidebar. Under Recent Purchases you’ll see the courses you’ve completed, and if have successfully passed the food handler test, you can reprint your card from the Print column.

Do you have Adobe Acrobat, which will allow you to download and open the pdf?

If no, click here to download Adobe Acrobat. Install, restart your computer, and then try again. Download the pdf, then open it in Adobe Acrobat to view and print.

ORLA is happy to fax or mail your Food Handler Card to you, if needed. Please contact Sue Smith for assistance.

Do I need a Food Handler Card?

Food service workers are required to obtain a food handler card within 30 days of beginning work.

How long is my Food Handler Card valid?

The card is valid for three years.

Are there any study resources available for the food handler course?

Yes, you can download the following resources