Frequently Asked Questions
Frequently Asked Questions
General
- Required plugins:
- Adobe Reader
- Operating System:
- Windows 8, 8.1, 10. Macintosh OS X v10.x, Linux
- Web Browser:
- Mozilla Firefox, Safari and Chrome – Javascript enabled
- Screen resolution:
- 1024 x 768
It depends on reading and retention speed, generally should take about 30 – 60 minutes.
Food Handler Certification
- Register
- Take and pass the test.
- Pay your fee
- Print or save your card
Have you taken the course and passed the test?
If no, review the study material and pass the test in order to earn and gain access to your Food Handler Card. If you’re unsure, look at your account. When logged in, On the Learning Center page you’ll see the status of your food handler test. If you’ve take and passed the test click on the view certificate button to print or save your card.
Do you have Adobe Acrobat, which will allow you to download and open the pdf?
If no, click here to download Adobe Acrobat. Install, restart your computer, and then try again. Download the pdf, then open it in Adobe Acrobat to view and print.
Please contact our support team for assistance.
Food service workers are required to obtain a food handler card within 30 days of beginning work.
The card is valid for three years.
If your current, Food Handler Certificate is still valid, you may use our Certificate Request Tool to have a replacement sent to you by email.